Accessing production data

Guidewire Cloud Platform offers the following solutions for accessing your production application data for InsuranceSuite:
  • real-time database queries
  • database snapshot

Querying production data in real time

You are able to query your production InsuranceSuite application data from Guidewire Cloud Platform in real time. For example, accessing live application data might be useful for your reporting or data warehousing requirements, or to provide data to your downstream integrations.
Note: Real-time data access is an add-on option for Guidewire Cloud Platform. To enable this feature, contact Guidewire.

You can query data using your own SQL tools, and running SQL queries against the product data. Note that these queries may access personally identifiable information that is not masked. Make sure to treat PII data securely.

Set up real-time data access

For performance and security, real-time data queries use an AWS PrivateLink network connection. For information on setting up PrivateLink, see AWS PrivateLink (Ingress).

Once your network is set up, Guidewire provides you with a PrivateLink endpoint for the database that you can use for your queries.