Promote Solr (Advanced Search) builds between star systems

Use the Build Promotion app to promote your Solr (Advanced Search) application builds from non-production to pre-production and production physical star systems.

The Solr application builds that you can promote are based on the list of the available InsuranceSuite applications in your star systems.

Note:

Access to this application is managed by Guidewire Hub. For details, see Access Cloud Platform apps and services.

Promote a build to pre-production

By promoting a build, you make it available for deployment in pre-production star systems.

Note:

Make sure that you have access permission to a pre-production star system.

To promote a build to a pre-production star system:

1. Select a star system.

2. From Apps, select Build Promotion or select it from your pinned apps.

3. Use Filters to find the build that you want to promote.

   In the table, you can see where your build is already available.

4. Select Promote.

   

When the promotion process is completed, the build status under Pre-prod changes to Promoted. You can now deploy your build to a pre-production planet in a pre-production star system. For details, see Deploy Advanced Search (Solr) instance.

Promote a build to production

When a build is available in a pre-production star system, you can promote it to a production star system.

Note:

Make sure that you have access permission to a production star system.

To promote a build to a production star system:

1. Select a star system.

2. From Apps, select Build Promotion or select it from your pinned apps.

3. Use Filters to find the build that you want to promote.

4. Select Promote.

   

When the promotion process is completed, the build status under Prod changes to Promoted. You can now deploy your build to a production planet in a production star system. For details, see Deploy Advanced Search (Solr) instance.

Troubleshooting

Here are the most common issues related to build promotion:

• The Promote button is inactive.

  Build can't be promoted because you don't have access rights, a given star system doesn't exist, or the app is missing from the target star system.

• Build promotion fails.

  The build can't be promoted due to unavailable service, incorrect data, or another promotion process.

The Promote button is inactive

To check why you can't promote a build, hover over Promote next to the build that you're trying to promote.

The Promote button becomes inactive in the following situations:

Issue	Solution
You don't have access permissions to a star system or you're trying to promote a build to a star system that doesn't exist.	Get appropriate access rights and check the star system name.
The application is missing from the target physical star system.	Make sure the application exists in the target star system.
Build status is loading.	Build promotion might be in progress. Wait for the build status to load.

Build promotion fails

The promotion process can fail in the following cases:

Issue	Solution
Service is unavailable.	As communication issues are temporary, try to promote your build again. If repeating the action doesn't fix the problem or if the process takes more than a few minutes to complete, contact Guidewire for support.
The logical star system ID can't be fetched by physical star system ID.	Check if you provided the correct data and try to promote your build again. If repeating the action doesn't fix the problem, contact Guidewire for support.
Either the build is already promoted to this star system or a promotion is in progress.	Check the build status. If a promotion is in progress, wait for the build status to load.