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Latest activity journal

Use the latest activity journal to check each phase of the latest InsuranceSuite activity. The journal shows the latest or an ongoing activity. When you initiate another activity, for example, Deploy all IS or Deploy selected, the journal clears and starts showing phases for the new activity.

Note:

The activity journal shows details of the latest activity only. To check earlier events on a planet, see Deployment history. To check events for a particular app, use APM.

Activities

The activity journal shows particular phases of the following activities:

  • Deploy all IS.
  • Deploy selected, including the selective deployment and the blue/green deployment.
  • Undeploy
  • Roll back blue/green.
  • For production planets, Roll back.
Note:

Selecting Stop deployment doesn't clear the activity journal.

Deployment phases and phase details

Each activity consists of a few deployment phases. The journal shows each deployment phase as a separate entry. This allows you to check which phase is completed, which phase is still in progress, or at which phase the activity failed. Each deployment phase might consist of several actions described in phase details. Phase details show particular actions within one deployment phase.

Deployment phases

Depending on what activity you're performing on the planet, the following deployment phases are displayed:

Deployment phaseDescription
Initializing deploymentThe deployment is starting.
Undeploying the previous deploymentThe last successful deployment is being undeployed.
Muting monitorsThe monitors for APM are being muted.
Unmuting monitorsThe monitors for APM are being unmuted.
Post-undeployment operationsAdditional post-deployment tasks are running.
Provisioning databaseA database for this planet is being created.
Database post-creation operationsAdditional tasks for the created database are running.
Provisioning databaseThe database is being assigned to this planet.
Waiting for database restoreThe database is being restored for this planet.
Getting databases detailsThe database details are being collected.
Retrieving application credentialsThe application credentials are being collected.
DeployingThe InsuranceSuite apps are being deployed.
Validating application credentialsThe application credential set-up is being checked.
Waiting for URLsWaiting for the URLs to be assigned to the InsuranceSuite apps.
Applications have been deployedThe InsuranceSuite apps are now deployed.
Waiting for HVQ URLWaiting for the HVQ URL to be assigned to PolicyCenter.
Deployment failedThe InsuranceSuite apps aren't deployed.
Initializing upgradeThe selective deployment is starting.
Retrieving additional deployment parametersThe additional parameters for deployment are being collected.
UpgradingPerforming the selective deployment.
Applications upgradedThe selected apps are now deployed.
Initializing undeploymentThe undeployment is starting.
Waiting for undeploymentWaiting for the undeployment to start.
UndeployingThe InsuranceSuite apps are being undeployed.
Deleting databasesThe databases for the InsuranceSuite apps are being deleted.
Clearing InsuranceSuite deploymentThe deployment and the database are being deleted for this planet.
Applications undeployedThe InsuranceSuite apps are now undeployed.
Initializing InsuranceSuite deployment deletionThe latest successful deployment of the InsuranceSuite apps is being deleted.
Undeploying applicationsThe InsuranceSuite apps are being undeployed.
Deleting databasesThe databases of the InsuranceSuite apps are being deleted.
Deleting InsuranceSuite from the planetThe InsuranceSuite apps are being deleted from this planet.
Cleaning up resourcesAll the external resources related to the deployment, such as S3 buckets, are being deleted.
Clearing deploymentAll the temporary information about the deployment is being deleted.
Applications deletedAll the InsuranceSuite apps are now deleted.
EmptyThe InsuranceSuite apps are neither configured nor deployed on this planet.
Initialize stoppingThe deployment of the InsuranceSuite apps is being stopped.
The process has been stoppedThe activity is now stopped.
Waiting for database rollbackDuring production roll back, the database is being rolled back.
Collecting database detailsThe database details are being collected.
Waiting for database deletionThe database is being deleted.
Waiting for database provisioningThe database is being assigned to the planet.
Resuming database connectorsResuming the CDA connectors after the database rollback and redeployment of the InsuranceSuite apps.
Getting deployment extensionsEnvironment variables are being retrieved for services, such as Secret Management or Runtime Properties, and for add-ons, such as Solr (Advanced Search).
Pausing database connectorsPausing the CDA connectors before starting the production rollback.
Rolling back databaseThe production database is being rolled back.
The process has been cancelledThe activity is canceled.
StoppingThe activity is stopping.
StoppedThe activity has been stopped.

Phase details

Phase details might be happening for the whole deployment, all the InsuranceSuite apps at the same time, or only for particular apps or the database.

During deployment phases, the following phase details are displayed:

Phase detailDescription
Waiting for applications to shutdownThe InsuranceSuite apps are being shut down.
Waiting for URLsThe URLs for InsuranceSuite apps are being created.
Applications are undeployedThe InsuranceSuite apps are now undeployed.
Retrieving additional deployment parametersThe additional parameters for the deployment are being collected.
Retrieving application credentialsThe application credentials are being checked.
Waiting for database provisioningThe database provisioning is about to begin.
Provisioning databaseThe database is being provisioned.
Getting expected IS urlsThe URLs are being assigned to the InsuranceSuite apps.
Dropping DatabaseThe database for this planet is being deleted.
Preserving DatabaseThe database for this planet is waiting for the new deployment.
Waiting for db deletionThe database is being deleted.
Waiting for database rollbackFor production rollback, the database is being rolled back.
Waiting for undeploymentThe InsuranceSuite apps are being undeployed.
Preparing deploymentsThe deployment is about to start.
Clearing environmentThe InsuranceSuite apps are being deleted.
Deleting EnvironmentThe deployment is being deleted.
Ordering Database RestoreThe database restoration is being ordered.
Upgrade initializationThe selective deployment is starting.
Undeploying applicationsThe InsuranceSuite apps are being undeployed.
Deleting databasesThe databases for particular InsuranceSuite apps are being deleted.
Rollback InitializationThe production rollback is starting.
Waiting for undeploymentThe undeployment of the InsuranceSuite apps is about to start.
Ordering database rollbackThe production database rollback is being ordered.
Validating application credentialsThe InsuranceSuite application credentials are being checked.
Requesting UndeployThe undeployment is being ordered.
Database is createdThe database for this planet is created.
Undeploy requestedThe undeployment has been ordered.
Upgrading applicationsThe selected InsuranceSuite apps are being deployed.
Environment InitializationThe planet is being created.
Getting Databases detailsThe database details are being collected.
DeployedThe InsuranceSuite apps have been deployed.
Waiting for HVQ urlThe URL for PolicyCenter HVQ is being created.
Waiting for DB restoreThe database restoration is about to start.
Unmuting monitorsThe monitors for APM are being unmuted.
Mute monitorsThe monitors for APM are being muted.
DeployingThe deployment is running.
All applications upgradedThe selective deployment is completed for the selected InsuranceSuite apps.
Ordering resumption of all the connectors for this planetFor production rollback, the CDA connectors are being ordered to resume.
Ordering pause of all the connectors for this planetFor production rollback, the CDA connectors are being ordered to pause.
Waiting for connectors to pauseThe CDA connectors are being paused.
Waiting for connectors to resumeThe CDA connectors are being resumed.
Getting InsuranceSuite URLsThe URLs for the InsuranceSuite apps are being created.
Deleting RDS Cluster DataDeleting the data of the database.
Clearing deploymentAll the temporary information about the deployment is being deleted.
InitializationThe activity is starting.
UpgradingThe selective deployment is running.
Requesting stop of deployment byThe activity has been stopped by a user.
StoppedThe activity has been stopped.

Phases for blue/green deployment

For blue/green deployment, the following phases are displayed:

Deployment phaseDescription
Blue/green deployment pendingWaiting for the deployment to start.
Starting blue/green deploymentThe deployment is starting.
Checking deployment compatibilityChecking if the changes to the database schema are compatible with the blue/green deployment.
Deployment compatibleThe changes are compatible. Your deployment can start.
Database upgrade approvedThe changes that you want to introduce to the database schema are compatible with the current database schema.
Database upgrade in progressThe database is being upgraded.
Database upgrade completedThe database upgrade is finished.
Green cluster enabledThe green cluster is being enabled to move the application traffic from blue to green.
Shutting down blue batch serversThe blue servers with the previous version of code and database are being shut down.
Shutting down blue batch servers completedThe blue servers are shut down.
Shutting down the blue UIThe UI that ran on the blue servers is being shut down.
Scaling up the green UIThe UI that runs on the green cluster is being scaled up.
Scaling up the green UI completed, waiting for the planned shutdownThe green UI is ready. The timer with countdown is on.
Starting the shutdownThe blue UI shutdown proceeds.
Shutting down the blue UI in progressThe blue UI is being shut down and the green UI is in the read-only mode.
Shutting down the blue UI completedThe blue UI is down and the green UI is fully operational.
Selective deployment completedThe deployment is done.
Batch scale upThe green Batch nodes are being scaled up.
Failed during blue/green deployment.The deployment failed. Try again or contact support.
UI service switched to greenThe application traffic is now fully transferred to the green UI. The blue UI is no longer available. The app and the database have been upgraded.

Access the activity journal

To access the activity journal in Guidewire Home:

  1. Select a star system.

  2. From Apps , select Planets or select it from your pinned apps.

  3. Select a planet.

  4. From Applications and add-ons select InsuranceSuite.

  5. In Latest activity, select Show details.

    During ongoing activities, Latest activity changes into Current activity.

    You can check the following information for each phase of the latest activity:

    • Start date
    • Deployment phase
    • Phase details

    Activity journal in InsuranceSuite overview.